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Course Completed but not got badges/certificate

I have followed all the steps for the completion of course and creation of webapp. My app is published as well still I have not received any badges /certificate.Attaching the screenshot below.

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I have completed it thrice. still unable to get the certificate. Even i have got a mail accessing my tutorial app that i will now be able to access. please help. Attaching the mail screenshot.

As per our records the course is started but not completed. Can you please follow the course again and ensure that it is completed the till the last slide?

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