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Course Completed but not got badges/certificate

I have followed all the steps for the completion of course and creation of webapp. My app is published as well still I have not received any badges /certificate.Attaching the screenshot below.

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As per our records the course is started but not completed. Can you please follow the course again and ensure that it is completed the till the last slide?

I have completed it thrice. still unable to get the certificate. Even i have got a mail accessing my tutorial app that i will now be able to access. please help. Attaching the mail screenshot.

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