Dear Sir/ Ma'am
I am having some problems in my account , please help me -
1. I had made an account in plezmo with my another email id and my nick name of that account is shown wrong .
2. I had registered myself for teacher training course and was going to do that course on my same account so when the verification of names , phone numbers pop up in front of me, It showed me another name.
3. As it was showing another name in my same account so i made a new account with my registered email id and then the name was showing correct , I attempted the course , When i was opening the certificate it told me that the school name is not there. The certificate cant be generated. i have entered my school name but then also its showing me school name is not there.
4. After doing the course , i tried to export my projects from my previous account into my device and then import to my new account from which i attempted the course but it was not importing.
Hello,1 and 3. Follow the steps provided here:
(Note: this has been updated to address feedback from other teachers)
Step-2 mentions how to update the school name (& nickname) and download certificate.
4. Are you using appcoder.plezmo.com for both you accounts?
The desktop is different and projects from appcoder.plezmo.com cannot be imported into it.
Can you let us know what error you are getting while importing the project?