Plezmo Support

I had made two projects - one of the info app which have already been published and the other one was a quiz which i made yesterday. Today, when i opened my account , there was no project on the dashboard. Kindly help to restore them

I followed according to your instructions, but in vain not able to locate my project! Kindly help me to retrieve it.

Regards.

I tried as instructed but in vain!

I am still not able to see my Project either in Dashboard & Project Sections of my account in appcoder.plezmo.com

But I can see my TJISK App in both form -  WEB APP & APK in coder.plezmo.com/profiles/manoo but my Project is not even visible here also.

Kindly help me to see the same so that I can work on the same to upgrade it.

Regards.

If you can see all of your projects in incognito window and not in not in normal browser,  it means that the cookies in your browser are not cleared yet.  

Based on the feedback received from users, we have updated the https://support.plezmo.com/support/solutions/articles/65000169865-why-am-i-not-seeing-my-projects article cover the steps required to clear cookies in your browser.

Simple way to ensure that the cookies are cleared properly in browser is that make sure that url reads “appcoder.plezmo.com”.  and following image shows up before loading app.

Hello, @Anukhurana29 we have resolved a small glitch at our end. Now your projects should be visible upon loading https://appcoder.plezmo.com/ in incognito window,

I have got four issues:

We have uploaded a screencast in article https://support.plezmo.com/support/solutions/articles/65000169865-why-am-i-not-seeing-my-projects.

Please follow that screencast to resolve the problem at your end. 

Meanwhile, you can view your projects in incognito window.

Please try the steps mentioned here:

https://support.plezmo.com/support/solutions/articles/65000169865-why-am-i-not-seeing-my-projects-

The final URL in the browser should show:

https://appcoder.plezmo.com/browserMain.html

Hi, The project is not deleted. It will start showing in new build which will be available in couple of hours."

Already refreshed number of times but still showing the same- NO PROJECTS.

Hi, kindly refresh the browser and check it

same issue

I am also facing same issue I published one and the other one was incomplete and today I found nothing on my dashboard when I logged in to complete my project.

Yesterday i asked that whether we can change our user name or nick name once Plezmo id is made but no reply to this also.

same problem with me????