I had made two projects - one of the info app which have already been published and the other one was a quiz which i made yesterday. Today, when i opened my account , there was no project on the dashboard. Kindly help to restore them
hi, all my 4 projects deleted one by one. even one project was complete. i downloaded it so it is in my mail but not showing in my projects. it was not saving work done by me and then suddenly vanished. so upset
Same here with me, I logged in morning that time it was showing there but when I clicked on create new, my old project which is a info app it is gone, it is not on my dashboard now.
same problem with me????
I am also facing same issue I published one and the other one was incomplete and today I found nothing on my dashboard when I logged in to complete my project.
Yesterday i asked that whether we can change our user name or nick name once Plezmo id is made but no reply to this also.
Hi, kindly refresh the browser and check it
Already refreshed number of times but still showing the same- NO PROJECTS.
Hi, The project is not deleted. It will start showing in new build which will be available in couple of hours."
Please try the steps mentioned here:
The final URL in the browser should show:
We have uploaded a screencast in article https://support.plezmo.com/support/solutions/articles/65000169865-why-am-i-not-seeing-my-projects.
Please follow that screencast to resolve the problem at your end.
Meanwhile, you can view your projects in incognito window.
I have got four issues:
Hello, @Anukhurana29 we have resolved a small glitch at our end. Now your projects should be visible upon loading https://appcoder.plezmo.com/ in incognito window,
If you can see all of your projects in incognito window and not in not in normal browser, it means that the cookies in your browser are not cleared yet.
Based on the feedback received from users, we have updated the https://support.plezmo.com/support/solutions/articles/65000169865-why-am-i-not-seeing-my-projects article cover the steps required to clear cookies in your browser.
Simple way to ensure that the cookies are cleared properly in browser is that make sure that url reads “appcoder.plezmo.com”. and following image shows up before loading app.