Please click the troubleshoot option in the hamburger menu (3 horizontal bars) on the Top Right corner of the app. This should automatically send the troubleshooting logs to us. Our team will then reach out to you with a solution. For further assistance please write to support@plezmo.com. We recommend that you always keep a backup of your projects. Here's how you can do it: Creating a Backup
Sanchit.agrawal1121
I am not able to open a project of mine. When i try to open it , it just stays on the loading screen with 3 dots moving. Nothing happens after that. Not even able to duplicate or create webapp/android app. Whenever i try to open it , it says "Project duplication failed". Please help what to do.I have uploaded a screenshot of the error and a video showing the issue.
3 people have this problem