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Not able to update my Plezmo

Good Afternoon 

As I am not able to update my Plezmo even though I had high speed internet connection..plz. help me

Thank you


After this the update notification was also not showing..

Hi,Can you please specify which operating system you are useing?

windows 7

Plezmo is supported on the following platforms. 

Windows 10 Creators Update (Version 1703) onwards - Both 32 bit and 64 bit machines are supported.

Windows 7 with Service Pack 1 - Both 32 bit and 64 bit machines are supported.

MacOS High Sierra onwards

Android Tablets 6.0 (Marshmallow) onwards

iOS 10 onwards (iPad only)

 

Please use a device from the supported list of platforms.

Hello, 


Could you please check if you have Service Pack 1 installed? 

If yes, you should not be facing this issue and we will help you resolve it. 


https://social.technet.microsoft.com/wiki/contents/articles/2352.windows-7-how-to-check-if-service-pack-1-is-installed.aspx


This is how you can check if you have Service Pack 1


Do let us know if it helps.


Thanks

Team Plezmo

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